Terms of Service

Effective Date: May 13, 2026

Welcome to the website of MD Designs USA LLC. By accessing or using our website, products, or services, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. General Information

This website is owned and operated by MD Designs USA LLC. Throughout the site, the terms “we,” “us,” and “our” refer to MD Designs USA LLC.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

2. Products & Custom Orders

We specialize in custom-designed accessories, drinkware decor, and related fashion-inspired items.

Because many of our products are handmade and customized:

• Colors, placement, and design details may vary slightly.
• Custom orders are created specifically for the customer.
• Once a custom order has entered production, changes or cancellations may not be possible.

We reserve the right to refuse any custom request that violates copyright, trademark, or inappropriate content guidelines.

3. Pricing & Payments

All prices are listed in U.S. Dollars (USD).

We reserve the right to:

• Change pricing at any time without notice
• Correct pricing errors
• Refuse or cancel suspicious orders

Payments must be completed before orders are processed or shipped.

4. Shipping & Delivery

Processing times may vary depending on product availability and customization requirements.

We are not responsible for:

• Delays caused by shipping carriers
• Incorrect shipping addresses provided by customers
• Lost or stolen packages marked as delivered

Customers are responsible for ensuring shipping information is accurate at checkout.

5. Returns & Refunds

Due to the custom nature of our products, all sales are generally final.

However, if your order arrives damaged or incorrect, please contact us within 2 business days of delivery with photos and order details so we can review the issue.

Refunds or replacements are provided at our discretion.

6. Intellectual Property

All content on this website, including:

• Logos
• Product designs
• Photos
• Graphics
• Text
• Branding

is the property of MD Designs USA LLC and may not be copied, reproduced, or used without written permission.

7. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Attempt to interfere with website security
• Submit false information
• Harass or abuse the company or other users

We reserve the right to terminate access to anyone violating these terms.

8. Limitation of Liability

MD Designs USA LLC shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

All products are used at the customer’s own discretion.

9. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website following changes constitutes acceptance of those changes.

11. Contact Information

Questions about the Terms of Service should be sent to:

MD Designs USA LLC
Email: moniquedavall@mddesignsusa.com
Website: mddesignsusa.com